TERMS AND CONDITIONS OF SUPPLY
- City Brunch will supply, on request, its food and drink products.
- Prices shown exclude VAT. VAT will be charged where applicable in keeping with current VAT regulations.
- City Brunch will deliver only to sites that have been expressly agreed in advance between the customer & City Brunch. The delivery shall be free of any charge only if the minimum order requirements of £50.00 have been adhered to or we have consented to waiver in writing.
Where deliveries are chargeable, they will be clearly be shown online at the time of checkout. - City Brunch undertakes to make deliveries within the chosen time slot following the placing of an order online on www.citybrunch.co.uk . These deliveries are conditional on orders being received by 5pm. Orders placed after this time are not guaranteed to be delivered at the requested time, we will contact you or contact us to discuss options.
Orders placed the same day need to be phone notified on 0207 9296362
prior to placing the order online.
Cancellations are accepted only if they are done by 5 PM a day prior to the
delivery. After 5pm no refunds will be offered and the order will be sent
unless instructed otherwise.
All unwanted orders are sent to the local charity The Manna Society. - All Orders to be placed via our website www.citybrunch.co.uk. Orders placed by any others means will not be accepted.
- In the event of any products supplied by City Brunch to the customer being considered unacceptable, City Brunch undertake to replace or refund these on condition that;
a. The customer informs City Brunch within 1 hour of delivery.
b. The products are kept for inspection by City Brunch. City Brunch may waive this right at their discretion.
c. The products have been stored appropriately and in compliance with paragraph. - All cold food supplied by City Brunch should be stored in a cool room ideally a fridge and consumed within 4 hours of receipt.
b. All Hot food must be kept at 63°C or above an consume within two hours. - Each delivery made by City Brunch to the customer will be accompanied
by a delivery note OR invoice which must be signed for by an authorized
person. - Invoices supplied by City Brunch to the customer will be deemed correct on receipt of authorised signature. Any missing items must be logged within 24 hours of receipt of invoice.
- It is customers responsibility to input correct details in the invoice which are acceptable to the relevant customers’ accounts department. Amendments to the invoice details are not allowed once the order has been delivered. Any changes need to be notified by 3pm prior to the delivery day.
- The credit customer recognises the payment terms of City Brunch which are: MONTHLY 30 DAYS FROM THE DATE OF THE DELIVERY. Please note we do not send out statements at the end of the month. City Brunch reserves the rights to charge interest on the total amount owing and may suspend deliveries until an account is settled in full.
- City Brunch reserves the right to review pricing at any time should there be any substantive changes in raw material costs.
- All first orders have to be paid online before applying for credit account. Please contact info@citybrunch.co.uk to request and account, the form is also downloadable from our website.
- Payments can be made ONLINE, BACS.
Our Bank Account details are:
Account name:CITY BRUNCH LTD
Account number: 45618160
Sort code:309009